Protecting Client Confidentiality in an LPO

A conflict of interest arises when the considerations of one party is to the disadvantage of another. A certain situation can present itself where an attorney has his own personal interests vested which can lead to an adverse outcome sought by the client, here he has a duty to not represent the client under the Code of Professional Responsibility.

Privileged communications and confidentiality of information are the core principles that contribute to the trust that is the hallmark of the client-lawyer relationship. The same is followed diligently within an LPO, making sure there is no compromise towards the client’s private data in any manner.

The San Diego County Bar Association Ethics Opinion 2007-1 states that an additional duty of an attorney who outsources work, whether within the US or abroad, is to “maintain inviolate the confidence, and at every peril to himself or herself, to preserve the secrets of his or her client.”

Attorneys at LPO companies put a constraint on activities which can lead to any abuse of client’s data by ensuring that lawyers only have access to the information which is necessary to complete the assigned project. In furtherance to the same, many sign Non- disclosure agreements with their clients and the employees too to ensure strict confidentiality among st the resources shared between them.

For the reasons explained above, outsourcing of legal work is a different sphere of conventional types of outsourcing which requires specialized approaches and contracting models to insure the much needed rebuttal of any or all issues which can lead to conflicts among st the client and attorney